The computer-land store respects the personal data of its customers and complies with all technical and organizational measures in accordance with applicable law. The privacy of our customers' personal data and its protection is of paramount importance to us. We want you to feel happy and safe when visiting our physical and online store (Computer-Land) and to consider the application of data protection as a quality feature with customer orientation.
Please read carefully this protection policy, which informs you about your rights as well as the manner and scope of processing of your personal data, which is fully compliant with the General Regulation of Personal Data Protection (679/2016), as well as the provisions of national, Community and international law concerning the protection of the rights and freedoms of individuals with regard to the processing of personal data. Republishing any part of this text is prohibited.
Responsible for the protection of your personal data is the Computer-Land store, as it is legally represented, located in Dispilio, Kastoria, at 2 2nd Parodos Ethnikis Antistaseos Street, tel. 2467085393 and e-mail address info@computer-land.gr (hereinafter referred to as Company "or" us "or" us "). For questions regarding this Privacy Policy, but also any issues related to the processing of your Data and the exercise of your rights, you can contact the email address info@computer-land.gr.
Defines any information relating to an identified or identifiable natural person ("data subject").
"Processing of personal data" means any operation carried out with or without the use of automated means in personal data, such as the collection, organization, registration, storage, use, deletion, adaptation, retrieval, retrieval of information , transmission, dissemination, association or combination, restriction. ,
Our store collects personal data for the purposes of its products, in particular:
a) to manage the sale of products e.g. for their pricing, your communication and information about their availability and the progress of your order, the execution of your order, the delivery and installation of products, the performance of repair work when it comes to computers, the realization of returns and the provision of guarantees,
How and why we use your personal data;
When their use is necessary for the general execution of a contract of which you are a party, ie when you make a purchase from our physical store (sale, pricing, shipping products, complaint management) and when their use is necessary to comply with our legal obligation, ie we file them for accounting and tax reasons, according to article 6 par. 1 b ', c' and f GKPD / GDPR. The provision of your personal data is mandatory by law or contractual obligation or is necessary for the conclusion of a contract with us or for the receipt of our services / products upon your request, or optionally by you. If you do not allow us to collect your data for the purposes stated, we may not be able to provide you with our services in the best way.
The legal basis for the processing related to the purposes described below is Article 6 par. 1 a 'GDPR / GDPR. You can revoke your consent at any time, either by contacting the customer service at the call center, or by sending an e-mail to info@computer-land.gr.
If you have given us your explicit consent based on the personal data you have provided to us and according to your personal interests, we will send you newsletters via email (newsletters), sms, viber, recorded phone message which will provide marketing information products, offers, competitions, etc.
What data do we collect and how
Specifically:
When you visit our store, we ask you to provide us with some information about you. We take care to collect only your absolutely necessary data, for the purpose for which they are intended. These data include the following:
Special categories of personal data
NOT We collect specific categories of your personal data, ie data “that disclose racial or ethnic origin, political views, religious or philosophical beliefs or trade union affiliation, as well as genetic data, biometric data for the purpose of health or data relating to the sexual life of a natural person or sexual orientation ”(Article 9 para. 1 GCC / GDPR) or data relating to criminal convictions and offenses (Article 10 GCC / GDPR).
We fully comply with the legislation and in particular with regard to the protection of minors, we recognize the need to protect their data, as defined by the current institutional framework. Our company keeps data of minors, only if they have been provided by those who exercise parental responsibility for them and only for the purposes of fulfilling the relevant transactional relationship and always for the benefit of minors. It is noted that in no case do we deal directly with minors under the age of 16, except with those who exercise parental care for them.
Where do we transmit your personal data and for what reason
Exceptionally, the data is processed by the processors on our behalf and on our behalf. These are carefully selected each time, controlled by us and are contractually binding in accordance with Article 28 of the GCC.
These are our webmasters, software developers and IT service providers, as well as some external partners who act as subcontractors and whose services are essential to the operation of our business, the operation of our website and the providing our services, such as courier companies and transport companies, the company through which we send our newsletters to the e-mail address you have stated to us and the company through which we send the information sms to the mobile phone number you have stated.
If the transfer of your personal data is required in an individual case, we will inform you about it in order to obtain your consent. NOT we transfer your personal data to recipients outside the European Union.
Finally, we would like to inform you that in the event that the controller receives a request from a competent Administrative Authority, Prosecutor, Court or other Authority, it may be necessary to forward this data as processing necessary in the performance of a public interest due to Authorities (with or without your prior notification) based on the respective provisions of the law.
In accordance with EU Directive 2009/136 / EC, we would like to inform you that our website accepts the use of "cookies" in order to clarify how users have reached our website and to identify recurring general usage patterns after the user is on our page. Cookies are messages that the server (web server) transmits to your browser (web browser) when you visit websites. Your browser saves each message in a small file, which will give us information about your last visit to our website. This information is collected and analyzed in its entirety, in order to improve the operation, content and overall appearance of our website. Most browsers automatically accept the use of cookies, but you can always, by changing the settings on your computer, choose not to accept cookies, or be asked to accept each cookie, but this will limit the range of available to your capabilities on the website.
Specifically, we use the necessary cookies for the operation of our website as well as for the applications google analytics and skroutz analytics
Our website uses Google Analytics, a data analysis service offered by Google. Google Analytics uses "cookies", which are text files, which are stored on your computer and facilitate the analysis of the use you make on the website. The information received from cookies about your use (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the Website, to report to its administrators on such activities, and to provide other services related to your use of the Website and the Internet.
Google may also transfer this information to third parties, provided it is required by law or if any third parties process the data on its behalf. Google will not associate your IP address with any other data in your possession. of this website.
By using this website, you agree to the processing of your personal data collected by Google, in the manner described above and for the above purpose. If you do not want Google to receive information from your browser when you visit the pages, you can opt out of Google Analytics by clicking here.
They allow the execution of basic functions of the site, such as adding products to the cart, electronic payment and storing products in the wish-list. Without these absolutely necessary Cookies, the smooth operation of the e-shop is directly affected, but the personal navigation experience of the user is also degraded, since basic e-commerce functions are under-functioning.
Performance cookies collect information about how visitors use the website. They allow us to see which pages they visit most often or show us if they have a problem navigating. These cookies do not collect information that identifies the visitor. All information collected by these cookies is statistical and is used only to improve the operation of our website
We also use cookies that "memorize" the user's preferences when browsing our site, so we can recommend the appropriate products based on his needs. With these cookies the user enjoys a personalized version of our website making it easier to find what he is looking for.
We have effectively implemented, both at the time of defining the means of processing and at the time of processing, appropriate technical and organizational measures, designed to apply data protection principles and to integrate the necessary guarantees into the processing in order to meet the requirements of the GCP and to protect your rights. We have also implemented appropriate technical and organizational measures to ensure that, by definition, only personal data necessary for the purpose of processing is processed.
Our company keeps only the data required throughout the validity of our contractual relationship and for after its expiration for the minimum period provided by law depending on the purpose of their processing. This data is processed only to the extent necessary to achieve the objectives set out in this Policy and will be stored for as long as is absolutely necessary to achieve the specific objectives pursued.
Procedure for secure destruction of personal data after the retention period
After the expiration of your data, we apply a relevant safe destruction procedure, which is applied after examining that no archival material is required to comply with legal and regulatory requirements or to protect our interests and in accordance with the Authority's instructions. Personal Data Protection. We assure you that the above process of destroying files that contain personal data also binds third parties that provide services in the name and on behalf of us and any other persons with whom we cooperate.
Find out your rights according to the General Data Protection Regulation
We are committed to maintaining the confidentiality of your personal data and to ensuring that you exercise your rights. Taking into account you, we have agreed that you can exercise your rights free of charge by writing us an e-mail at a unique e-mail address info@computer-land.gr, simply stating to us the reason for your request and the right you want to exercise. In particular, regardless of the purpose or legal basis on which we process your data, you have the following rights:
You do not have to pay to access your personal data (or to exercise any of your rights), unless your request is unfounded, repetitive or excessive, in which case we may refuse to provide the information to you free of charge.
We may ask for some additional information to confirm your identity when you request access to your rights or to exercise any of your other rights as a precaution that your personal information will not be disclosed to others. We will respond to each of your requests within a period of one (1) month, if we need more time due to complexity or number of requests, we will inform you.
Applicable law
Applicable Law is the Greek Law, as formulated according to the General Regulation for the Protection of Personal Data 2016/679 / EU, and in general the current national and European legislative and regulatory framework for the protection of personal data in combination with the Law on the protection of personal data. consumer (Law 2251/1994) that regulates issues related to sales.
The competent courts for any disputes arising related to your Data are the Courts of Kastoria.
If you have a question or complaint about this policy, the way we handle your personal information, please contact us by email at info@computer-land.gr.
In order to ensure that our Protection Policy is always in line with applicable legal requirements, we reserve the right to make changes at any time.
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